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Customer Service

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Customer Service

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Privacy & Security

At Little Loungers, your right to privacy is very important to us. Below are the guidelines we use for protecting the information you provide us during a visit to our Internet site www.LittleLoungers.com. By visiting www.LittleLoungers.com you are accepting the practices described in this privacy policy.

The online store at www.LittleLoungers.com is designed to give you control over the privacy of your credit card information, name, address, e-mail and any other information you provide us. We offer the industry standard security measures available through your browser called SSL (secure socket layer) encryption that ensures safe Internet transmission of your personal information. When you place an order for merchandise on the Little Loungers site, you will be asked for certain personal information such as your name, address, email address and your credit card information required to process the order. The secure processing of credit card transactions is done by a proprietary authentication system.

Any personal information you provide to us on our website when you register or update an account, shop online or request information (i.e. name, address, email address, telephone number and credit card information) is maintained in private files on our secure Web server and our internal systems.

Personal information relating to you and your order history are only available to you if you provide the correct password that you create. After providing your password, you can edit or delete your information at any time through the My Account page.

If you forget your password, you can request that it be emailed to your email address. We will not give passwords out over the phone, nor will we email them to a different email address than the one used to register.

If you have provided your email address to us, we may send you emails of a promotional nature from time to time. If you do not want to receive such mailings, simply respond by email or contact us at 718-972-6124.

At Little Loungers, we use cookies to help improve your shopping experience by keeping track of your preferences, shopping cart, and other information that will help us serve you better. A cookie is a small data file that is automatically sent to your web browser from a web server and stored on your computer's hard drive. They help you navigate our site more easily. You can generally set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it.

The Children's Online Privacy Protection Act took effect on April 21, 2000. We do not knowingly collect any personal information from children under the age of 13 on our Web site. Little Loungers only provides clothing and accessories for purchase by adults only.

This site contains links to other Web sites as a convenience for informational purposes only and does not mean that we endorse those Web sites. Little Loungers is not responsible for the privacy practices or the content of such Web sites and we encourage you to read such sites' privacy policy before submitting any personal information if required.

Little Loungers may amend or update all or any part of this Privacy Policy from time to time. All amendments and updates will become effective upon publication on the website.

This Web site is owned and operated by VELVETTE, L.L.C.

Returns & Replacements
At Little Loungers we want you to be happy with your purchase. If for any reason you are not pleased with your purchase you may return it for store credit by either shipping it back with copy of your invoice or filling out the return form online.
All returns must be mailed within 10 days of receiving your order All items must be returned with tags on or in original packaging.
Swimwear, Underwear and pajamas cannot be returned for hygienic purposes.
All items must be in saleable condition with tags attached. Soiled worn and dirty items are not accepted-NO EXCEPTIONS!
If we receive damaged returns, customer will not be credited and is responsible for postage to ship it back! For your convenience we inspect all the items prior to shipping for damages and mismatches. For returns or exchanges please SHIP items back with a copy of your invoice or order number. We are not responsible for lost shipments sent by you, therefore we recommend insuring all your shipments, please note UPS is least expensive and will have free insurance up to $100 value.

Once your package has been received, your refund or exchange will be processed within 7 business days. If there is a refund due, a credit will be issued in the original form of payment.

The credit may not show up until your credit card's next monthly billing cycle. You will be notified via e-mail when this transaction has taken place. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us.

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We carry the most stylish, smart and cozy brands of baby clothing and accessories. Our collections include Babidu, Petite Bateau, Lili Gaufrette, Bonito, Carmina, Message in the Bottle, 1 + in the family, Laranginha, Paz Rodriquez and many more. 

Our Layette Specialists will help you create a baby layette that includes all your baby's basic needs - from onsies to receiving blankets, burp cloths to towels, as well as a beautiful assortment of clothing for your baby's first year of life. From the take-me-home outfit to your baby's first birthday party and Carriage Inserts, Buntings, Diaper Bags to stroll down the streets with your Bugaboo, we have what you need.

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